The easiest and quickest way to make a formal complaint to TPL FVG is by filling out the form you find on this page, but you can also submit a complaint by contacting the toll-free number 800 052040 (from a landline) or the number 040 9712343 (from a mobile phone, call cost according to the rate plan).

You will need to provide your personal details (name, surname, address, and telephone number or e-mail) and all the information that allows for an accurate reconstruction of the facts (day, time, line, vehicle number, brief description of the episode).
Under no circumstances will complaints, reports, or communications sent anonymously be processed.

The customer service guarantees a written response within 20 working days.